Our team

You get the best of both worlds at RI Toowoomba. There's the confidence of knowing you're with one of the most well-known financial planning groups in Australia, RI Advice Group, backed by the strength and resources of one of the country’s largest wealth management groups. And there's the comfort of dealing with our dedicated, local team, who pride themselves on quality service with a personal touch. Our close connection with the community, combined with our access to leading research and technical teams, who work full-time to ensure the strategies we recommend are among the best in the field, means you can rest-assured your financial security is in good hands.

Our highly skilled and motivated team of advisers are amply qualified to help you achieve your financial goals.

CEO

Jeff English*

CEO & Senior Financial Adviser

Qualifications: CFP®, B Com, CPA, C.dec

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Jeff English*

Jeff has been in the finance industry since 1994 starting out as a Certified Practicing Accountant and member of the Australian Society of CPA’s after completing a Bachelor of Commerce at the University of Southern Queensland. He joined the RI team as a financial adviser in 1998, and holds an internationally recognised Certified Financial Planner™ (CFP)® qualification from the Financial Planning Association of Australia (FPA).

In 2001, Jeff became a partner in RI Toowoomba and Ipswich and is now the Chief Executive Officer of the business. His passion for growth and development has seen him serve as Deputy Chair, Treasurer and Secretary of RI Advice Group’s Proprietors’ Advisory Council (PAC) culminating in him receiving the prestigious Proprietor of the Year award.

In recognition of our continued success, Jeff and the RI Toowoomba team have qualified for RI Advice Group's Platinum Adviser and Platinum Practice award for the last 9 years.

Born and raised in Toowoomba, Jeff often worked in his family's business. He is a local lad through and through and enjoys travelling with his wife and two children. He enjoys all things sport and is a regular on the squash courts.

Management team

Aimie Jessep

Practice Manager

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Aimie Jessep

As our Practice Manager, Aimie ensures our key client obligations are upheld whilst delivering an excellent client experience.

She is committed to working closely with both Advisers and support staff to ensure that our team delivers the highest level of service to our valued clients.

Aimie has over 20 years of administrative experience; over 9 of them within the financial industry.

Aimie has a friendly and professional demeanour and genuinely cares about the welfare of our clients.

Outside of work, Aimie enjoys spending time with her family and friends, experiencing Toowoomba’s unique boutiques. Most weekends you will find Aimie cheering on the sidelines of her kids sporting events.

Linda English

Finance and Marketing Manager

Qualifications: B Com, CPA, C.dec

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Linda English

Linda joined the RI Team in 1999 and holds a Bachelor of Commerce with a major in Accounting. Linda is a Certified Practising Accountant and also a Commissioner for Declarations. With a keen eye for detail and numbers, she manages the financial aspects of the business.

Prior to her life at RI, Linda was employed with The Chronicle in various roles as Front Counter Supervisor, Payroll and Accountant for the Non-Daily Newspapers before starting a lovely family of two.

Always busy with the children’s activities and the accounting books, she has found some ‘me’ time attending regular Body Pump and Circuit classes. Linda loves to relax by watching a good movie or travelling with her family.

Celeste Sutton*

Senior Financial Adviser

Qualifications: Adv DFS (FP), C.dec

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Celeste Sutton*

Celeste has worked within the finance industry since 1990 and joined the RI Team in 2008 as a Senior Adviser. She has completed an Advanced Diploma of Financial Services (Financial Planning) through Deakin University and is an Accredited Aged Care Professional who has also completed both Margin Lending and Self-Managed Super Fund (SMSF) Accreditation. Celeste manages the Advice Team within RI Toowoomba. She loves working with her clients and takes personal satisfaction in helping them reach their financial and lifestyle goals.

In her spare time, Celeste enjoys reading, cooking, gardening and travelling with her husband Rich. Celeste and Rich are proud grandparents of three beautiful grandchildren, Indiana, Canning and Hunter.

Advisers

Dene Shanks*

Financial Adviser

Qualifications: AFP®, DFS(FP)

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Dene Shanks*

Dene has worked in the financial services industry since 1987, initially with the ANZ Bank and then with a Financial Planning firm where he went on to become a Board Member and Practice Manager before branching out and setting up his own practice. Dene holds a Diploma of Financial Services (Financial Planning) and is a qualified Financial Planner (AFP)® with the Financial Planning Association of Australia (FPA).

Based on the Sunshine Coast, Dene joined the RI Team in September 2016 and will focus on servicing our client base in the Sunshine Coast, Central and Far North Queensland.

Outside of work, Dene enjoys spending time with his family, including three grandchildren. Dene has a love for motorcycling, is an active member of the Ulysses Motorcycle Social Club (for motorcyclists over age 40) and he enjoys the windy roads of the Sunshine Coast hinterland on his bike.

*Jeff, Celeste and Dene are Authorised Representatives of RI Advice Group Pty Ltd. ABN 23 001 774 125, AFSL 238429.

Support staff

Our friendly and devoted team of advice support and administration staff are highly motivated and trained to assist with the production, implementation and queries relating to your financial needs.

Steve Lowe

Adviser Personal Assistant

Qualifications: Adv. Dip FS (FP), C.Dec

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Steve Lowe

Steve joined the RI Team in March 2014 as an Adviser Personal Assistant providing support to our Advisory Team and a vital client liaison within our business. He has a natural empathy which enables him to interact with our clients in a professional and friendly manner.

Steve holds a Diploma of Financial Services (Financial Planning). He brings a wealth of experience to our team after working in the finance industry as an Adviser and Company Director for over 10 years.

Steve enjoys spending quiet evenings with his wife entertaining family and friends and in his spare time, his three daughters keep him busy and entertained.

David Findlay

Adviser Personal Assistant

Qualifications: B Com, Dip FP

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David Findlay

Dave joined the RI Team in February 2014 as an Adviser Personal Assistant. He has a Bachelor of Commerce and four years experience in the Financial Planning industry. These qualifications combined with Dave’s friendly and approachable personality means our clients are always delivered an outstanding experience.

Dave spends his weekends exploring on his motorcycle and having adventures with his children as well as creating culinary delights to share with family and friends

Zachary Bichel

Adviser Assistant

Qualifications: B Com

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Zachary Bichel

Zac has been part of the Toowoomba Adviser Assistant team since March 2019.  He has completed his Bachelor of Commerce degree and has four years’ experience in the financial planning industry. Zac is currently studying his Graduate Diploma of Financial Planning with aspirations to become an adviser. Outside of work, Zac stays busy by spending time with family and friends, and going to the gym.

Abbey English

Executive Assistant

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Abbey English

Abbey has been apart of the RI Toowoomba team since 2014 where she completed a Certificate III in Business. Abbey is currently studying a Bachelor of Business & Bachelor of Psychology.

Outside of work Abbey loves to travel overseas, having worked in England and Scotland.

Amie Lee

Client Services & Marketing Administrator

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Amie Lee

Amie joined the RI team in October 2019 in a Reception and Administration capacity. With a diverse administerial background including military, not-for-profit, and trade organisations, Amie enjoys providing quality service with a smile. Amie’s interests include fitness, spending time with family, and exploring the outdoors.

Angie Clem

Administration

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Angie Clem

Angie joined the RI Team in August 2013 in a part time administrative role. With her “nothing is too much trouble” attitude, Angie is a valued member of our team, effortlessly providing quality assistance to our Advisers and clients alike.

In her leisure time, Angie enjoys camping with her husband and three boys. She also shows an artistic streak in her beautiful jewellery creations.