Our team

You get the best of both worlds at RI Toowoomba. There's the confidence of knowing you're with one of the most well-known financial planning groups in Australia, RI Advice Group, backed by the strength and resources of one of the country’s largest wealth management groups. And there's the comfort of dealing with our dedicated, local team, who pride themselves on quality service with a personal touch. Our close connection with the community, combined with our access to leading research and technical teams, who work full-time to ensure the strategies we recommend are among the best in the field, means you can rest-assured your financial security is in good hands.

Our highly skilled and motivated team of advisers are amply qualified to help you achieve your financial goals.

Management team

Linda English

Finance & Business Enablement Manager

Qualifications: B Com, CPA, C.dec

Read more >

Linda English

Linda joined the RI Team in 1999 and holds a Bachelor of Commerce with a major in Accounting. Linda is a Certified Practising Accountant and also a Commissioner for Declarations. With a keen eye for detail and numbers, she manages the financial aspects of the business.

Prior to her life at RI, Linda was employed with The Chronicle in various roles as Front Counter Supervisor, Payroll and Accountant for the Non-Daily Newspapers before starting a lovely family of two.

Always busy with the children’s activities and the accounting books, she has found some ‘me’ time attending regular Body Pump and Circuit classes. Linda loves to relax by watching a good movie or travelling with her family.

Jordan Meates

Operations & Systems Execution Manager

Qualifications: Dip FP, JP (QUAL)

Read more >

Jordan Meates

Jordan has joined the RI Toowoomba team in November 2024, and has come from a holistic advice approach and specialises in processes and client experience. Jordan holds his Diploma of financial planning and is also a Justice of the Peace, JP(QUAL). With a keen eye for detail, business efficiencies, Jordan manages the daily operations and system processes within the RI Toowoomba Group.

Prior to RI, Jordan has worked in a range of financial advising firms in Brisbane and Toowoomba, ranging all aspects of advice.

You will find Jordan renovating his house and spending time with loved ones when not in the RI Toowoomba Engine Room.

Chloe Arthur

Head of Risk Insurance - Lifecover Australia

Qualifications: Graduate Diploma of Financial Planning

Read more >

Chloe Arthur

Married with two daughters, my career began in Financial Services 20 years ago. With a passion for protecting people, I became a risk specialist because I value planning ahead and helping people prepare for difficult days but more importantly I also help people by putting wonderful advice teams around them to achieve personal and family prosperity.

My extensive medical knowledge and understanding of medical conditions & the Australian health and underwriting systems, set me apart from my peers, seeing large and complex insurance deals being placed within the sector.

In addition to financial services roles, I'm passionate about giving back to my community.

Advisers

Steve Lowe

Financial Adviser

Qualifications: Adv. Dip FS (FP), C.Dec

Download Adviser Profile

Read more >

Steve Lowe

Steve joined the RI Team in March 2014 as an Adviser Personal Assistant providing support to our Advisory Team and a vital client liaison within our business. He has a natural empathy which enables him to interact with our clients in a professional and friendly manner.

Steve holds a Diploma of Financial Services (Financial Planning). He brings a wealth of experience to our team after working in the finance industry as an Adviser and Company Director for over 10 years.

Steve enjoys spending quiet evenings with his wife entertaining family and friends and in his spare time, his three daughters keep him busy and entertained.

David Findlay

Financial Adviser

Qualifications: B Com, Dip FP

Download Adviser Profile

Read more >

David Findlay

Dave joined the RI Team in February 2014 as an Adviser Personal Assistant. He has a Bachelor of Commerce and four years experience in the Financial Planning industry. These qualifications combined with Dave’s friendly and approachable personality means our clients are always delivered an outstanding experience.

Dave spends his weekends exploring on his motorcycle and having adventures with his children as well as creating culinary delights to share with family and friends

Damian Fry

Financial Adviser

Qualifications: B.Bus; Dip FP

Download Adviser Profile

Read more >

Damian Fry

Damian brings over 20 years of experience in the financial planning industry, including 7 years as an adviser with QSuper. A long-time resident of Toowoomba, Damian is deeply connected to the community and understands the unique needs of his clients.

Damian holds a Bachelor of Business degree and a Diploma of Financial Planning. With an advanced understanding of superannuation, personal insurance, investments, and retirement planning, Damian is well equipped to provide comprehensive advice tailored to the needs of Toowoomba residents.

Alex Holmes

Financial Adviser

Qualifications: B Com

Download Adviser Profile

Read more >

Alex Holmes

Alex joined RetireInvest in 2024. He has a Bachelor of Commerce and 6 years’ experience within the financial services industry. Alex has a strong passion for helping people reach their lifestyle goals which enables him to interact with our clients in a professional and friendly manner.

Alex is a football enthusiast and enjoys travelling with his fiancée.

Bryce Callaghan

Associate Adviser

Read more >

Bryce Callaghan

Bryce has recently joined our Sunnybank Hills office as a Client Service Officer. Bryce is finishing his Financial Planning degree and looks forward to being a Financial Adviser in the future.

Emma Gilkison

Risk Insurance Adviser – LifeCover Australia

Read more >

Emma Gilkison

Emma has over 10 years of experience in financial services, specialising in life risk advice for individuals, families and business owners. She helps clients understand what cover they have, what they need and how to make sure they are properly protected if something unexpected happens. Emma is known for her thoughtful and supportive approach, making complex insurance decisions feel clear and manageable. She believes strong planning starts early and is passionate about helping families put the right protection in place while they are healthy and able to do so.

*Jeff, Steve, David, Alex, Damian, Noel and Di are Authorised Representatives of RI Advice Group Pty Ltd. ABN 23 001 774 125, AFSL 238429.

Support staff

Our friendly and devoted team of advice support and administration staff are highly motivated and trained to assist with the production, implementation and queries relating to your financial needs.

Abbey English

Client Service Officer

Read more >

Abbey English

Abbey has been apart of the RI Toowoomba team since 2014 where she completed a Certificate III in Business. Abbey is currently studying a Bachelor of Business & Bachelor of Psychology.

Outside of work Abbey loves to travel overseas, having worked in England and Scotland.

Dawn Nixon

Senior Client Service Officer

Read more >

Dawn Nixon

Troy O’Keefe

Senior Client Service Officer

Read more >

Troy O’Keefe

Troy had recently rejoined our Toowoomba office for a short period, and we are glad to have him back. Troy has previously worked with us during 2021 - 2023, and we have him back for this year.

Troy now has over three years in the financial planning industry and is very interested in financial modelling and strategy. He holds a Bachelor of Finance, and a Bachelor of IT which help provide the skills he brings to our adviser support team.

He spends most of his time with friends and church, and you may even spot him in the wild around Toowoomba on his green push bike.

Angie Clem

Practice Administrator

Read more >

Angie Clem

Angie joined the RI Team in August 2013 in a part time administrative role. With her “nothing is too much trouble” attitude, Angie is a valued member of our team, effortlessly providing quality assistance to our Advisers and clients alike.

In her leisure time, Angie enjoys camping with her husband and three boys. She also shows an artistic streak in her beautiful jewellery creations.

Celeste Sutton

Compliance

Qualifications: Adv Dip FS (FP)

Read more >

Celeste Sutton

Lucy Parker

Client Service Officer

Read more >

Lucy Parker

Lucy joined our team in 2025. She has an interest in gaming, reading, and fitness. With a background in dental reception, she brings reliable communication skills, attention to detail, and a consistent drive to learn and improve. She is the beautiful shining face when you walk through the door.

Jayden English

Client Service Officer

Read more >

Jayden English

Jayden is our Senior Client Services Officer based in our Brisbane office. Although he has been a valued member of the team for the past few years, his connection with the business spans much longer, having been involved from a young age.

Alongside his role with the team, Jayden is currently studying Physiotherapy, demonstrating his commitment to both personal and professional development.

Outside of work, Jayden enjoys maintaining an active lifestyle through gym training, Muay Thai, and Jiu-Jitsu. He also values spending quality time with family and friends, whether that’s catching up over a meal or enjoying a drink together.

Claire Power

Client Service Officer

Read more >

Claire Power

Claire Power joined Marvin Reck Financial Planning as the office manager in 2008 and stayed on with RIT Coastal when they purchased the business in 2025.  She has made many longstanding friendships with our clients over the years and enjoys helping them with admin and Centrelink tasks.  She enjoys watching Rugby League and F1 and loves to crochet and sew (as long as it’s a low level of difficulty!).Claire Power joined Marvin Reck Financial Planning as the office manager in 2008 and stayed on with RIT Coastal when they purchased the business in 2025. She has made many longstanding friendships with our clients over the years and enjoys helping them with admin and Centrelink tasks. She enjoys watching Rugby League and F1 and loves to crochet and sew (as long as it’s a low level of difficulty!).

Emma Willis

Reception/Administrator

Read more >

Emma Willis

Emma is our new Receptionist in Toowoomba. Drawing on her previous experience as a Claims Manager, she enjoys helping others and takes pride in making people feel welcome from the moment they walk through the door.

Outside of work, Emma has a passion for music, which she enjoys sharing with her daughter, who has similar tastes. She also loves the outdoors and spends her free time camping, four-wheel driving, and fishing. Motorsport is another major interest, and she is a proud supporter of her two sons, who both compete in dirt kart racing.

Hayley Down

Client Service Officer

Read more >

Hayley Down

Hayley is our new Client Services Officer in Toowoomba. With extensive experience in customer service and a strong commitment to delivering exceptional support, Hayley is a valued addition to our team.

Outside of work, Hayley enjoys spending time with her two puppies and her partner. She also loves the outdoors and spends her free time dirtbike riding and camping with her friends and family.

Keith Mason

Senior Client Service Officer

Read more >

Keith Mason

Keith is our new Senior Customer Advisor Support Officer in Toowoomba. Having joined the team in 2026, Keith brings more than 20 years of experience in the financial planning industry, with expertise spanning client services, adviser services, paraplanning, and financial advice.

After taking a brief career break to pursue a degree in Chemistry, Keith has returned to the financial services industry with a unique blend of scientific and financial knowledge. In addition to his science degree, he holds a Diploma of Financial Markets and an Advanced Diploma of Financial Services.

Outside of work, Keith is a keen amateur astronomer and an avid cricket enthusiast. He also enjoys Latin dancing and is a proud supporter of his two sons in their various pursuits.

Ron Cheung

Adviser support – Risk Insurance Specialist

Read more >

Ron Cheung

Ron has more than 20 years of experience in financial planning, including 19 years specialising in risk insurance. In his role as Risk Specialist - Adviser Support, Ron works closely with advisers to develop tailored insurance strategies that help clients put the right protection in place, so their families, businesses and lifestyles are properly looked after when it matters most.

He also oversees the paraplanning and client services functions for the insurance team to maintain high standards of quality and ensuring clients receive a seamless experience from implementation through to ongoing service.

Mark Bragat

Paraplanner

Read more >

Mark Bragat

Braggy joined RI Toowoomba in May 2025 as a Senior Paraplanner. He graduated with a Bachelor of Science in Management Accounting and completed an Advanced Diploma of Paraplanning. Outside of work, he has a keen interest in history, ancient civilizations, and space science. He enjoys spending time with family and friends, discovering nature, listening to music, and dreaming of one day visiting Egypt.

Wilmar Cobacha

Client Service Officer

Read more >

Wilmar Cobacha

Wil has been with RI Toowoomba since July 2025. He graduated with a Bachelor of Science in Information Technology. In his free time, he enjoys watching anime, singing, and playing badminton. He also believes that sleeping is life.

Honey Marabiles

Paraplanner

Read more >

Honey Marabiles

Honey joined RI Toowoomba in June 2024. She graduated with a Bachelor of Science in Business Administration major in Financial Management. Outside of work, she loves spending time with friends and family, especially exploring new cafes and trying out different treats.Honey joined RI Toowoomba in June 2024. She graduated with a Bachelor of Science in Business Administration major in Financial Management. Outside of work, she loves spending time with friends and family, especially exploring new cafes and trying out different treats.

Rosanellie Fernandez

Client Service Officer

Read more >

Rosanellie Fernandez

Rowze joined RI Toowoomba in September 2024. She graduated with a Bachelor of Science in Civil Engineering. Outside of work, she spends most of her time attending church activities.

Kimberley Fernandez

Client Service Officer

Read more >

Kimberley Fernandez

Kim joined RI Toowoomba in September 2024 as a Financial Planning Assistant. She graduated with a Bachelor of Science in Entrepreneurship in July 2024. She loves spending his weekends out and about with family and friends. When she has some downtime, she can often be found unwinding with anime or Korean variety shows.

Risty Torion

Client Service Officer – Risk Insurance

Read more >

Risty Torion

Risty joined Lifecover in February 2026 and holds a Bachelor of Secondary Education major in Values Education. With a history of teaching students overseas, she has a passion for teaching and enjoys helping others learn and grow. Outside of work, Risty loves trying different food, hiking, listening to podcasts and spending time painting, which allows her to relax and be creative.

Anne Montesclaros

Paraplanner

Read more >

Anne Montesclaros

Anne joined RI Toowoomba in November 2019. She graduated with a Bachelor of Science in Management. She enjoys traveling and learning new things. She loves spending her weekends going out with her family and friends. In her free time, she enjoys a relaxing day watching anime and Korean drama shows.

Marki Arreglo

Client Service Officer

Read more >

Marki Arreglo

Marki joined RI Toowoomba in November 2025. He graduated with a Bachelor of Science in Aeronautical Engineering. Outside of work, Marki enjoys spending time at home exploring a wide range of interests and hobbies. He is naturally curious and enjoys learning about many different subjects.Marki joined RI Toowoomba in November 2025. He graduated with a Bachelor of Science in Aeronautical Engineering. Outside of work, Marki enjoys spending time at home exploring a wide range of interests and hobbies. He is naturally curious and enjoys learning about many different subjects.

Justin Morre

Client Service Officera

Read more >

Justin Morre

Jam became part of RI Toowoomba in April 2024. He graduated with a Bachelor of Science in Business Administration. In his free time, he’s likely to be found working out, enjoying sci-fi movies, or diving into some epic video game.Jam became part of RI Toowoomba in April 2024. He graduated with a Bachelor of Science in Business Administration. In his free time, he’s likely to be found working out, enjoying sci-fi movies, or diving into some epic video game.

Kim Pintor

Client Service Officer

Read more >

Kim Pintor

Kimmy joined RI Toowoomba in June 2024. He graduated with a Bachelor of Science in Technology and Livelihood Education major in Home Economics. On weekends, he can be found playing mobile games or hanging out with friends. When he’s just relaxing, nothing beats listening to pop music—especially Taylor Swift songs.

Rena Diegor

Paraplanner

Read more >

Rena Diegor

Ren has been with RI Toowoomba since August 2019. She graduated with a Bachelor of Science in Business Administration major in Financial Management. When not working, she enjoys watching anime, playing games, reading manga, and spending time with her cats.Ren has been with RI Toowoomba since August 2019. She graduated with a Bachelor of Science in Business Administration major in Financial Management. When not working, she enjoys watching anime, playing games, reading manga, and spending time with her cats.